Refund Policy

Original art — all sales final

Because every piece is an original, one-of-a-kind work, all sales are final. We cannot accept returns, exchanges, or refunds based on a change of mind or dissatisfaction. We encourage you to book a private viewing or request additional photographs and details before purchasing so you can buy with confidence.

​

Damaged in transit

If your artwork arrives damaged, notify us in writing within 48 hours of delivery with photographs of the damage and the packaging, and retain all original packaging until we advise you. We handle transit damage on a repair-first basis: we will arrange for the work to be repaired or restored, covered by the transit insurance. A refund of the artwork price will be issued only if the work is lost or destroyed in transit beyond repair. Shipping, delivery, and insurance charges are non-refundable in all cases.

​

Wrong artwork

If you receive a different artwork than the one you ordered, contact us within 7 days and we will correct the error at our expense, including return shipping.

​

How to request

Email wendybgallery@gmail.com or call +1 754-222-3630 with your order details and photographs where applicable.